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Terms & Conditions

PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS SITE  

WHAT’S IN THESE TERMS?  

These terms tell you the rules for using our website www.theenglishmeetingroom.com (our site).


WHO WE ARE AND HOW TO CONTACT US

www.theenglishmeetingroom.com is a site operated by The English Meeting Room (We, Us, Our). We are registered as a partnership in England and Wales.

To contact us, please email info@theenglishmeetingroom.com or write to us at:

The English Meeting Room,
Office 61568, PO Box 92,
Cardiff, South Glamorgan,
CF11 1NB

BY USING OUR SITE YOU ACCEPT THESE TERMS

By using our site, you confirm that you accept these terms of use and that you agree to comply with them. If you do not agree to these terms, you must not use our site. We recommend that you print a copy of these terms for future reference.

THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These terms of use refer to the following additional terms, which also apply to your use of our site:

WE MAY MAKE CHANGES TO THESE TERMS  

We amend these terms from time to time. Every time you wish to use our site, please check these terms to ensure you understand the terms that apply at that time. 

WE MAY MAKE CHANGES TO OUR SITE

We may update and change our site from time to time [to reflect changes to our products, our users’ needs and our business priorities.] 

WE MAY SUSPEND OR WITHDRAW OUR SITE  

Our site is made available free of charge.

We do not guarantee that our site, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.

You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

YOU MUST KEEP YOUR ACCOUNT DETAILS SAFE  

If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at info@theenglishmeetingroom.com.

HOW YOU MAY USE MATERIAL ON OUR SITE  

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to content posted on our site.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged.

You must not use any part of the content on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

DO NOT RELY ON INFORMATION ON THIS SITE

The content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that the content on our site is accurate, complete or up to date.

WE ARE NOT RESPONSIBLE FOR WEBSITES WE LINK TO  

Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.

We have no control over the contents of those sites or resources.

OUR RESPONSIBILITY FOR LOSS OR DAMAGE SUFFERED BY YOU  

Whether you are a consumer or a business user:
  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
  • Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any eBooks or services to you, which will be set out in our Terms and conditions of supply.
If you are a business user:
  • We exclude all implied conditions, warranties, representations or other terms that may apply to our site or any content on it.
  • We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.
  • In particular, we will not be liable for:
  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage
If you are a consumer user:
  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content that we have supplied, damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

HOW WE MAY USE YOUR PERSONAL INFORMATION  

We will only use your personal information as set out in our Privacy Policy.

WE ARE NOT RESPONSIBLE FOR VIRUSES AND YOU MUST NOT INTRODUCE THEM  

We do not guarantee that our site will be secure or free from bugs or viruses.

You are responsible for configuring your information technology, computer programmes and platforms to access our site. You should use your own virus protection software.

You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

RULES ABOUT LINKING TO OUR SITE  

You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

You must not establish a link to our site in any website that is not owned by you.

Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.

We reserve the right to withdraw linking permission without notice.

If you wish to link to or make any use of content on our site other than that set out above, please contact info@theenglishmeetingroom.com.

WHICH COUNTRY’S LAWS APPLY TO ANY DISPUTES?  

If you are a consumer, please note that these terms of use, their subject matter and their formation, are governed by English law. You and we both agree that the the English Courts will have exclusive jurisdiction. 

If you are a business, these terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the English Courts. 

Terms of Supply

WHO WE ARE

We are The English Meeting Room, a company specialising in delivering consultancy services and business literature via our website: www.theenglishmeetingroom.com. We are a partnership registered in England and Wales.

THE SERVICES THAT WE PROVIDE

We offer:
  • Downloadable content including CV templates and e-guides (eBooks); and
  • A service to review and provide constructive feedback on how to amend your English curriculum vitae or resume (CV) so that it may be capable of being noticed during the initial review of incoming curriculum vitaes that a recruiter receives. 
  • A service to review and provide constructive feedback on how to amend your LinkedIn profile so that it may be capable of being noticed during a job search.
  • Coaching and feedback on job-searching and interview techniques.


OUR CONTRACT WITH YOU

Our acceptance of your order for services will take place when we email you to accept it, at which point a contract will come into existence between you and us. We reserve the right not to accept your order, and if so, we will not charge for the service(s) that you wished to purchase. This might be because of unexpected limits on our resources which we could not reasonably plan for or because we have identified an error in the price or description of a service.

We may choose to, at our sole discretion, accept requests for services from you which are urgent, but time will never be of the essence. We accept no liability for your disappointment, loss of enjoyment, or revenue if we are unable to service an urgent request. 

For digital content such as eBooks and CV Templates, you must pay for one or more eBooks or CV Templates before you download them.

We grant you a non-exclusive, non-transferable, royalty free right to use the eBooks and CV Templates. You may use eBooks and CV Templates for your personal, non-commercial purposes.

Our delivery of eBooks and CV Templates to you does not transfer any commercial or promotional use rights to you, and does not constitute a grant or waiver of any rights of the copyright owners. It is your responsibility not to lose, destroy, or damage eBooks or CV Templates once downloaded. We encourage you to back up eBooks and CV Templates regularly. 

REFUND POLICY

We offer:

  • A 30-day money back guarantee on digital eBooks and digital CV Templates only
  • A refund must be requested via this form, no more than 30-days after your purchase
  • You must immediately discontinue any and all use of any refunded products

We do not offer:

  • Refunds on any of our services, including CV, LinkedIn, Job Search Strategy and Interview Coaching services.

CANCELLATION POLICY

You can always end your contract with us. Your rights when you end the contract will depend on what you have bought and how we are performing and when you decide to end the contract:

Cancelling CV Services

You may cancel (and therefore end) your contract with us if you decide to change your mind about the service. If so, you must notify us within one day after we email you to confirm that we have accepted your order. In these instances, we will offer you a full refund of your fee however we will deduct all bank charges and payment processing charges that we incur as a result of refunding your fee to your online wallet or credit card. If you cancel after we have started the services, you must pay us for the services provided up until the time you tell us that you have changed your mind. However, once we have completed the services you cannot change your mind.

You may cancel the service because of something we have done or something we have told you we are going to do. If you are ending a contract for a reason set out below the contract will end immediately and we will refund you in full for any services which have not been provided. The reasons are:
  • we have told you about an error in the price or description of the product you have ordered, and you do not wish to proceed;
  • there is a risk that supply of the products may be significantly delayed because of events outside our control;
  • we have suspended supply of services for technical reasons, or we notify you we are going to suspend them for technical reasons, in each case for a period of more than fourteen (14) days; or
  • you have a legal right to end the contract because of something we have done wrong. 


Cancelling a contract to purchase one or more eBooks

We are unable to offer a refund for eBooks which you purchase from us.  

How we can cancel your service

We may cancel the CV writing service that you agreed to purchase if, you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the service, such as not including details about your career history, alternative contact information (assuming that we are unable to contact you), or you supply us with information about you that we reasonably believe is false. 

We take a zero-tolerance approach to bribery and corruption and are compliant with the UK’s Bribery Act (2010) (The Bribery Act). We reserve the absolute right, at our sole discretion to terminate our engagement with you or any of our Suppliers, if we are presented with scenarios that may, or will cause us to breach The Bribery Act.